Brief · facilities
Online booking platforms for dental clinics in 12 Asia-Pacific and Gulf markets: what is published, and what share of clinics it covers
Dental Market Radar Editorial Team · Published · Updated
No public source in any of the 12 markets states what share of dental clinics accept online bookings. Only nine platforms out of 110 published a dental-specific count, in five markets.
AI-assisted: written with an AI desk and credited to the editorial team. Approved for publication. See editorial policy.
Countries: Taiwan, Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Australia, New Zealand, Saudi Arabia, United Arab Emirates, Qatar
Cite this
Dental Market Radar Editorial Team. (2026). Online booking platforms for dental clinics in 12 Asia-Pacific and Gulf markets: what is published, and what share of clinics it covers. Dental Market Radar. https://dentalmarketradar.com/briefs/dental-booking-platforms-12-markets/
Permanent URL: https://dentalmarketradar.com/briefs/dental-booking-platforms-12-markets/. Licensed under CC BY 4.0.
Key points
- No public source in any of the 12 markets states what share of dental clinics accept online bookings. Only nine platforms out of 110 published a dental-specific count, in five markets.
- Japan: EPARK歯科 lists 65,000 dental clinics (July 2026), equal to 97.9% of the 66,378 clinics in operation (MHLW, 2024). That is a listing count, not booking adoption; no bookable-clinic count is published.
- Japan: Apotool & Box, a dental booking and practice system, reports 3,885 contracted clinics (October 2026), 5.9% of clinics.
- Taiwan: Dent&Co shows open slots for 'around 1,000' dental clinics, about 14.0% of 7,128 licensed clinics.
- Korea, Singapore, Malaysia, New Zealand, Saudi Arabia, the UAE and Qatar: no platform publishes a dental-only clinic count.
More findings
- Government portals in Japan, Korea and Taiwan offer clinic search but no booking; Singapore's HealthHub, Malaysia's MySejahtera and Saudi Arabia's Sehhaty book public-sector appointments, without a published dental clinic count.
TL;DR
- Nobody publishes how many dental clinics take online bookings, in any of the 12 markets [31]. We found 110 platforms
that list or book dental clinics. Nine published a dental-specific clinic or practice count, in five markets [31].
- Three different things get called "coverage". A clinic can be listed (a directory entry exists), bookable
(patients can book it online through the platform) or contracted (it pays for the platform or its software). Only the last two say anything about booking adoption. We keep them apart below [31].
- Japan, listed: EPARK歯科 lists 65,000 dental clinics (July 2026) [1], equal to 97.9% of the 66,378 clinics in
operation [2]. This means EPARK歯科 works as a near-complete directory, not that 97.9% of clinics take bookings through it. It publishes no count of bookable clinics [1].
- Japan, contracted: Apotool & Box, a dental booking and practice system, reports 3,885 contracted clinics (October 2026) [3],
5.9% of clinics [2].
- Taiwan, bookable: Dent&Co shows open slots for "around 1,000" dental clinics (undated) [8], about 14.0% of 7,128
licensed clinics [9].
- No dental-only count is published by any platform in Korea, Singapore, Malaysia, New Zealand, Saudi Arabia, the
UAE or Qatar [31].
Market × platform table
Shares are platform count ÷ the official denominator. The three measures are not comparable with each other. Platforms overlap (one clinic can appear on several), so shares are never added up. Platforms are in alphabetical order [31].
| Market | Denominator (fact id) | Platform (model) | Measure | Published count (date) | Share |
|---|---|---|---|---|---|
| JP | 66,378 clinics, Oct 2024 [2] | Apotool & Box (booking/PMS) | contracted | 3,885 (Oct 2026) [3] | 5.9% (B) |
| JP | same | EPARK歯科 (directory + booking) | listed | 65,000 (Jul 2026) [1] | 97.9% (B), not adoption |
| JP | same | EPARK歯科 | bookable | not published [1] | – |
| TW | 7,128 clinics, end-2025 [9] | Dent&Co (booking) | bookable | ~1,000 (undated) [8] | ~14.0% (B, low confidence) |
| TW | same | AlleyPin / PinMed (booking + messaging) | – | all-specialty counts only [31] | – |
| KR | 19,254 clinics, end-2025 [32] | 똑닥, 모두닥, 닥터나우 and others | – | no dental-only count [31] | – |
| SG | 1,297 clinics, 2025 [33] | BookDoc, HealthHub, Plato | – | no dental count [31] | – |
| MY | 6,228 clinics, 2022 [34] | BookDoc, DoctorOnCall, MySejahtera, Qmed | – | no dental count [31] | – |
| TH | 6,639 private clinics, 2023 [15] | DentCloud (PMS) | contracted (software users) | 2,000+ (undated) [14] | ~30.1% (C, indicative) |
| VN | none published | Medpro (booking) | contracted ("connected") | 300+ incl. hospitals (undated) [17] | no denominator |
| AU | 20,296 dental businesses, Jun 2025 [24] | HealthEngine (booking) | contracted | 1,000+ (Mar 2020) [18] | not computed (6 years apart) |
| AU | same | nib First Choice (health-fund network) | contracted | 2,500+ (undated) [23] | ~12.3% of businesses (C) |
| AU | same | HotDoc, MyHealth1st, HealthShare BookNow | – | no dental count [31] | – |
| NZ | 2,724 business units, 2025 [35] | Healthpoint (directory) | – | not counted: robots.txt disallows crawlers [31] | – |
| SA, AE, QA | no national clinic count | Doctify, HeliumDoc, Okadoc, Sehhaty, Vezeeta and others | – | no platform-published dental count [31] | – |
Letters are comparability ratings: B = close, difference noted; C = different basis, use with caution. The Thai share is indicative only: DentCloud's count may include public dental units, which the private-only denominator excludes [14][15]. The Australian denominator counts businesses (ABNs), not practice sites [24].
Supply chain: software → platform → channel → patient
Japan has the most documented chain. EPARK歯科's operator names ten dental booking systems whose booking flow can be placed on EPARK歯科 clinic pages, including Apotool & Box, ジニー and DENTIS [4]. EPARK歯科 says its listed clinics support Google's "Reserve with Google" [5]. Apotool & Box states the same for its own web booking and sells a LINE add-on [6]. Nest診療 launched Reserve with Google booking for dental clinics in July 2025, co-developed with AlleyPin, with confirmations routed through the clinic's LINE account [7]. The government portal 医療情報ネット (ナビイ) offers search only, with no booking [36].
Taiwan: AlleyPin's integration page lists 17 clinic-system vendors, including 展望 and 耀聖 [10], and dental clinics can turn on Google Maps booking through PinMed [11]. Dent&Co lists LINE, Reserve with Google, Messenger and OpenAI as technology partners [8]. The National Health Insurance app offers map search without booking [37].
Korea: the chain is largely unknown from public sources. 굿닥, 강남언니 and the dental software vendor 덴트웹 disallow all crawlers in robots.txt, and no fetched page shows dental software connected to Naver 예약 [31].
Southeast Asia: government channels book public dental care: HealthHub (Singapore) books scaling and polishing at polyclinics [12], and MySejahtera (Malaysia) books dental health check-ups [13]. In Thailand, HDmall says clinics on its Jib OS software receive bookings from HDmall, Google Business Profile and Maps, and AI assistants including ChatGPT, Gemini and Claude [16]. HDmall describes this as an official partnership with Google; the public partner list fetched on 9 November does not name HDmall [30]. DentCloud signs clinics up through LINE [14]. In Vietnam, links from practice software to booking platforms, Zalo and Google are unknown [31].
Australia: HealthEngine names eight practice systems it integrates with, among them Core Practice, Dentally, EXACT and Praktika [20]. Centaur's Patient Discovery pushes availability from Dental4Windows practices to HotDoc, HealthShare and four other sites [21]. HealthEngine's dental page names Reserve with Google (one product menu marks it "Soon") and says it "connects your practice to AI platforms including ChatGPT, Claude and Gemini", without saying how [19]. It reports 44,000+ dental bookings a month (January–October 2026) [19]. New Zealand: no consumer dental booking marketplace was found [31]; practice software (Dentally, EXACT, Dental4Windows) offers clinics their own booking pages [38].
Gulf: Sehhaty absorbed the Mawid appointment app in 2022 [27]. Abu Dhabi's SEHA books via WhatsApp [28]. Hamad Medical Corporation's dental care in Qatar is by referral, booked by phone [29]. Zavis builds its UAE clinic directory from the three emirate licence registers and reads appointments from clinic systems such as ClinicSoft [25][26].
Google: the public Reserve with Google partner list names no dental partner in any of the 12 markets [30]. The dental connections above are stated by the platforms themselves, not by Google [30].
What cannot be measured, and why
- The share of clinics that accept online bookings. No platform in the 12 markets publishes a bookable-clinic count
except Dent&Co, and no government or association survey measures it.
- Directory counts on sites that forbid them. We counted public listings only where robots.txt allowed the path and
the terms of service did not prohibit automated access. Doctify, HeliumDoc and Medpro prohibit scraping. Caloo, Healthpoint, 굿닥 and 강남언니 disallow crawlers. 歯科タウン and Vezeeta sit behind bot walls. These cells stay empty.
- Denominators in Vietnam, Saudi Arabia, the UAE and Qatar: no official national dental clinic count exists. In
Australia and New Zealand only business counts exist.
- Overlap. A clinic can be on several platforms, and no public data shows how many are on none.
Gaps
- An AI-assistant probe of this question was not run; it belongs to the observatory baseline.
- Korea's platforms publish only all-specialty partner counts, mostly through news.
- HealthEngine's latest dental practice count is from 2020.
- Listed-company filings (Japan's EDINET, Saudi Tadawul) were only partly reviewed.
- The method, raw counts, robots.txt results and terms-of-service checks are in the research folder
(research/t2-booking/).
AI-assisted. Prepared by the Dental Market Radar Digital Desk from public sources; figures as published by each platform on the dates given.
Data used
- Japan: Dental clinics total – 66,378 facilities as of 2024-10-01
- Taiwan: Dental clinics total – 7,128 facilities as of 2025-12-31
- South Korea: Dental clinics total – 19,254 facilities as of 2025-12-31
- Singapore: Dental clinics total – 1,297 facilities as of 2025-12-31
- Malaysia: Dental clinics total – 6,228 facilities as of 2022-12-31
- Thailand: Dental clinics total – 6,639 facilities as of 2023-12-31
- Australia: Dental businesses total – 20,296 businesses as of 2025-06-30
- New Zealand: Dental businesses total – 2,568 businesses as of 2025-02-28
Source links
Numbers in square brackets in the text link to this list.
- EPARK歯科が「累計利用会員者数が800万人」を突破 (エンパワーヘルスケア, 2026-09-29) (accessed 2026-11-09)
- 令和6年 医療施設（動態）調査 (MHLW) (accessed 2026-11-09)
- 歯科予約システム Apotool＆Box (ストランザ) (accessed 2026-11-09)
- EPARK歯科 掲載医院さま向け (エンパワーヘルスケア) (accessed 2026-11-09)
- EPARK歯科 press release (PR TIMES, 2026-06-24) (accessed 2026-11-09)
- Apotool＆Box WEB予約 (accessed 2026-11-09)
- Nest診療 Reserve with Google press release (ASCII.jp, 2025-06-27) (accessed 2026-11-09)
- Dent&Co牙醫小幫手 (accessed 2026-11-09)
- 醫療機構現況及服務量統計 114年 (MOHW) (accessed 2026-11-09)
- AlleyPin HIS integration (accessed 2026-11-09)
- AlleyPin Reserve with Google (accessed 2026-11-09)
- What appointment services can I book at polyclinics? (HealthHub) (accessed 2026-11-09)
- Health screening appointment booking (MyGOV Malaysia) (accessed 2026-11-09)
- DentCloud (accessed 2026-11-09)
- Dental clinic statistics (Thai Dental Council) (accessed 2026-11-09)
- Work with us / Jib OS (HDmall) (accessed 2026-11-09)
- Chuyên khoa Nha Khoa (Medpro) (accessed 2026-11-09)
- HealthEngine and Henry Schein One Australia partnership (press release, 2020-03-10) (accessed 2026-11-09)
- Healthengine for dental practices (accessed 2026-11-09)
- Healthengine integrations (accessed 2026-11-09)
- Patient Discovery (Centaur Software) (accessed 2026-11-09)
- About Centaur Software (accessed 2026-11-09)
- First Choice dental network (nib) (accessed 2026-11-09)
- Counts of Australian Businesses, Jul 2021 – Jun 2025 (ABS) (accessed 2026-11-09)
- Data sources (Zavis) (accessed 2026-11-09)
- ClinicSoft integration (Zavis) (accessed 2026-11-09)
- MOH unifies apps into Sehhaty (MOH news, 2022-01-26) (accessed 2026-11-09)
- SEHA automates 70% of patient bookings (Abu Dhabi Media Office) (accessed 2026-11-09)
- Hamad Dental Services: patients and visitors (HMC) (accessed 2026-11-09)
- Reserve with Google partners (Google) (accessed 2026-11-09)
- Dental Market Radar T2 research files: platform inventory, indicators and robots.txt check (research/t2-booking/), compiled 2026-11-09 (accessed 2026-11-09)
- 요양기관 현황 (NHIS, health-insurance care institutions by type) (accessed 2026-11-09)
- Health facilities (Ministry of Health Singapore) (accessed 2026-11-09)
- Health Indicators 2022 (Ministry of Health Malaysia) (accessed 2026-11-09)
- Dental services geographic units by territorial authority, 2025 (Stats NZ via Figure.NZ) (accessed 2026-11-09)
- 医療機能情報提供制度（医療情報ネット）(MHLW) (accessed 2026-11-09)
- 全民健保行動快易通 (NHIA app listing, App Store) (accessed 2026-11-09)
- Dentally New Zealand (Henry Schein One) (accessed 2026-11-09)